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How To Use Lean Value Stream Mapping To Improve Any IT Process

Troy DuMoulin, VP, Research, Innovation & Product Development, Pink Elephant

Troy discusses Lean IT Value Steam Mapping, and how it provides practical methods and tools to optimise any process. Troy sleeping aids demonstrates how to use Value Stream Mapping in relationship to the adoption and adaption of best practice frameworks such as ITIL®, COBIT® and IT Asset Management.

Duration: 54:08 minutes