Managing Across the Lifecycle

Description

Managing Across the Lifecycle provides a holistic picture of the critical learning points and knowledge IT management staff require on key organisational topics such as: governance structures, roles, functions, process dependencies, complementary frameworks, service assessments and the management of change issues related to the ITIL® Service Lifecycle. 

Course Features

• Access to fully accredited ITIL Expert Course
• ITIL Managing Across the Lifecycle Examination – Online exam held through PEOPLECERT, a webcam is required
• Audio/visual that covers all of the syllabus content
• 24/7 availability throughout subscription time (6 months)
• Over 200 quiz review questions with automated scoring (Student must take the quiz questions and pass with an 85% to be eligible to receive a certificate of completion and request a voucher for an ITIL MALC exam)
• Course map that aligns syllabus topic to course unit
• AXELOS sample exam questions with enhanced rational presented in an audio/visual format
• Electronic copy of Pink Elephant’s Accredited Workbook
• Automated tracking of course completion for units and quizzes (Aligns with AXELOS contact hour requirements before sitting an intermediate exam)
• Ask-the-Instructor online help via email
• PowerPoint decks that contain each slide presented in the course that can be used electronically or printed for note taking
• PEOPLECERT Accredited Course
• At-a-glance course progress – an ever-present table of contents provides you with a quick glimpse of your progress
• Reporting – an especially beneficial feature for organisations with multiple enrolled employees, providing the ability to check attendee progress and view progress reports

Benefits of the ITIL intermediate self-paced online course

• Cost effective – no travel expenses; learn from your home or office
• No distractions – learn where you feel most comfortable, where you may not be distracted by others that a classroom setting can bring
• Time efficient – 24/7 availability so you can learn anytime – allowing you to learn at your own pace
• Comprehensive – accredited courseware covers all areas of the ITIL Intermediate course syllabus
• Secure – unique sign-on assures that you can track your course progress and sample exam results
• Available anywhere there is internet access – at home, in the office, on the road
• Continual review – six months of access to the course material so you can review key concepts (renewable for USD150)

Online Exam Voucher

An online examination voucher is included in all of our ITIL Self-Paced Online courses. This means you can sit your examination from the comfort of home or a quiet space in the office at a time that suits you and your schedule.

Find our exam guidelines here

Exam, Certification & Awards

• This course prepares participants for the examination leading to the ITIL Expert Certificate: Managing Across the Lifecycle.  A 120-minute exam which consists of ten (10) multiple choice, scenario-based, gradient scored questions. A passing mark of 70% is required to achieve your certificate.
• 5 ITIL credits upon passing the examination
• You will attain 32 professional development units (PDUs) for Project Managers
• You will attain 3.2 Continuing Education Units
• You will attain 38 Continuing Professional Education credits

Prerequisites

Candidates wishing to be trained and examined for this qualification must already have acquired two (2) credits from the ITIL Foundation certificate and, as a minimum, have obtained a further 15 credits from ITIL Intermediate qualifications, for a total of at least 17 credits.

Your certificates must be presented as documentary evidence to gain admission to this course.

To be eligible for the MALC exam, candidates must also have fulfilled at least 30 contact hours (hours of instruction, excluding breaks) with an Accredited Training Organisation (ATO) or an accredited e-learning solution for this syllabus, as part of a formal, approved training course/scheme.

While candidates can earn 17 credits through various learning paths leveraging any combination of the Foundation and Intermediate courses, the experience of trainers worldwide has shown that students wishing to pursue the Managing Across the Lifecycle (MALC) module benefit from taking the Continual Service Improvement and Service Strategy modules from the ITIL Intermediate Level as part of their learning path. If you are pursuing your ITIL Expert Certification, it is highly recommended you consider these two courses. Visit the AXELOS website for more details.