If you’ve already completed your course of study and are seeking to take the ITIL Foundation examination online, The ITSM Hub is able to assist. Take your online ITIL exam today with The ITSM Hub. We can help you effectively and efficiently prepare for your exam via our ITIL Foundation Self-Paced Online Course & Examination or, if you’re all set to go, provide you with an exam only.


Taking your ITIL Exam Online is an easy process. All you’ll need to do is have a webcam or a device capable of streaming video – this includes most modern laptops and desktop computers.

By taking your ITIL exam online with The ITSM Hub, you’ll get:

  • ITIL Foundation Exam Voucher, exam completed online using a webcam – available 24/7
  • AXELOS Sample exams for you to practice and prepare with

How do our Online Proctored Exams Work?

After you have requested and paid for your Online Exam you will receive an email from PEOPLECERT; our examination provider with your voucher details. This will include details on how to schedule and register with PEOPLECERT.

Prior to your exam date you will then receive instructions to install a GoToMeeting program that will allow the proctor to see your screen and to see you through a webcam. Before the exam can commence the proctor will ask you to close all open programs other than GoToMeeting and will then ask to view the room and your desktop/workspace to ensure that no one else is in the area and that you don’t have the book or a cheat sheet laying around.  You also need to ensure that you have a mic and speakers hooked up or have a Bluetooth enabled laptop so that you and the proctor can communicate.

Registration Process:

  • Step 1: Create a profile with our examination body PEOPLECERT 
    • For new accounts an activation email will be sent, click ‘Activate Now’ to confirm your account.
  • Step 2: Once activated you will be able to follow the prompts and redeem your exam voucher code
  • Step 3: Schedule your exam for a time and day that suits your schedule, available 24/7
    • To reschedule your online exam you need to provide 4 hours notice
  • Step 4: You will receive an exam email confirmation
  • Step 5: Complete your Online Exam!

Exam Voucher Codes:

  • ITIL Foundation Exam, once payment is received your exam voucher will be emailed to you

Exam Requirements:

  • PC or Mac Computer
  • Web Camera
  • Internet Connection
  • Quiet Room/Location

Upon Completion of the Exam:

  • Preliminary Exam results will appear on the screen as soon as you finish
  • Exam Results and PDF Certificate (if successful) will be emailed to you and also available via your PEOPLECERT profile
  • A hard copy certificate will be mailed to you, this can take up to 6 weeks from exam date – this is an additional fee and paid to PEOPLECERT directly

PEOPLECERT Web Proctored Guidelines

Exam, Certification & Awards

This examination leads to the Foundation Certificate In IT Service Management. A 60-minute, 40 question, multiple-choice exam is scheduled and is administered by an independent examination body. A passing mark of 65% is required to receive your certificate.

  • Buy Now
    ITIL® Foundation Examination Only
    Online Exam Voucher Purchase
    • $395.00 incl. GST