Lean IT Leadership

This Lean IT Leadership Certification course is one of four courses included in the new Lean IT certification program defined by the Lean IT Association. The Lean IT Foundation level course is a mandatory requirement for all other levels within the certification scheme.

Description

What is “Lean Leadership”? It’s a leadership model focused on cultural transformation enabling people to identify and deal with quality issues at the source or where work happens. The model teaches leaders about the importance of three core principles: Go See, Ask Why and Show Respect.

This 3-day certification course teaches the approach of lean leadership, focused on inspiring, enabling and empowering the organisation to continuously improve through the behavior of personal accountability and a view of value creation that includes all stakeholders in a value stream.

The course provides you with the knowledge of how and why Lean Leadership is different than traditional hierarchical or command and control models. It focuses on the Lean principles such as “Gemba” (Go To Where The Work Happens) and “Jidoka” (Empowerment of the team member to “Stop The Line”) to address quality issues as soon as they are discovered. Lean Leadership principles are critical to enabling an agile team which deals quickly and effectively with service and process improvement opportunities.

Learning Outcomes

During this intensive 3-day course, you will learn how to:

• Differentiate between traditional and lean leadership styles
• Understand Cascading Communication “Hoshin Kanri” (ensure information is getting to the right levels)
• Establish vision, mission and improvement prioritisation with all levels of stakeholders
• Establish and use lean teams and dealing with typical team dysfunctions
• Use Leadership behaviors and role modeling
• Apply Walking the process — Go to the Gemba
• Use Lean Visual Management and Meeting Structure
• Apply Employee Performance dialogue and review processes
• Plan and organise for a Lean IT Organisation
• Develop a holistic measurement framework
• Plan and design Lean organisation transformational strategies

Target Audience

A Lean Leader is someone who is involved with leading or sponsoring a Lean improvement initiative at any level of the organisation and within any “department”.

This course is designed for IT practitioners interested in expanding their leadership, mentoring and team development skills based on the Lean principles developed through the “Toyota Way”, including:

• Managers tasked with department level improvements
• Senior IT Leaders
• Lean project sponsors
• Project Managers
• Any role responsible for leading quality and continual service improvement initiatives

Prerequisites

For this course you are required to have successfully attained your Lean IT Foundation Certificate. You will need to provide us with a copy of your certificate upon registration in order to be admitted into this course.

Exam, Certification & Awards

This is a new course and exam, PDU, CPD details are not yet finalised. Check back for specifics.

Course Material

Material for this course will only be provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the Pink Elephant Terms of Use.

Recommended Pre-Reading

Materials included with this course provide a very good overview of the concepts and principles, and adequately prepare attendees for the exam. For those seeking to expand further, we recommend the following publications and articles:

• Lean IT: Enabling and Sustaining Your Lean Transformation — Steven C. Bell, Michael A. Orzen
• Developing Lean Leaders at All Levels: A Practical Guide — Jeffrey K. Liker

You can purchase these recommended readings from the following sources:

• Amazon
• The Book Depository
• Barnes & Noble