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Managing Risk On ITSM Projects

6th of February 2015

Classic project risk criteria focuses primarily on the concepts of on time, on budget and with quality.  Each of these key elements is vitally important to project success.

However, our experience is that most ITSM antibiotics projects fail due to people issues related to culture, organizational design, interdepartmental politics, lack of knowledge, soft stuff.

This white paper discusses approaches to identifying and managing these risks.

Managing Risks On ITSM Projects

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