ITIL® 4 Managing Professional and ITIL 4 Strategic Leader

ITIL is the most widely accepted approach to IT service management in the world. It helps individuals and organisations use IT to realise business change, transformation and growth. ITIL advocates that IT and digital services are aligned to the needs of the business and support its core objectives and goals.

In this new digital era, characterised by the digital transformation of our world, organisations need to keep up with the latest technological development to remain competitive.

But if IT leaders and professionals want to meet these changing needs they must upskill and develop essential skills for the digital era. Learn how with our ITIL 4 certification courses. There are two designations and certification routes within ITIL 4; Managing Professional and Strategic Leader.

ITIL 4 expands on previous versions by providing a practical and flexible basis to support organisations on their journey to the new world of digital transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy.

Register now and gain your ITIL certifications either via our virtual classroom or self-paced online courses.

I have a team to certify 

ITIL 4 Managing Professional Designation (ITIL 4 MP)

ITIL 4 Managing Professional is aimed at IT practitioners working within technology and digital teams across businesses, and provides them the practical and technical knowledge required to run successful IT-enabled services, teams and workflows.

You must be an ITIL 4 Foundation certified candidate before you can take any the four modules in the ITIL 4 Managing Professional (MP) stream:

The ITIL 4 Specialist: Create, Deliver and Support certification course covers the core service management activities and expands beyond the current scope of ITIL v3 to cover the ‘creation’ and delivery of services.

The ITIL 4 Strategist: Direct, Plan and Improve certification course provides IT practitioners with the practical skills necessary to create a ‘learning and improving’ IT organisation with a strong and effective strategic direction.

The ITIL 4 Specialist: Drive Stakeholder Value certification course provides guidance on how to create business value through well-managed IT-enabled services and strong internal and external stakeholder relationships.

The ITIL 4 Specialist: High-velocity IT certification course encompasses the ways in which organisations and digital operating models function in high-velocity environments, with a focus on the quick delivery of products and services to gain maximum business value.

And if you take all four modules, you will earn the ITIL 4 Managing Professional designation.


ITIL 4 Strategic Leader Designation (ITIL 4 SL)

What Is an ITIL 4 Strategic Leader?
This is a professional designation that demonstrates a clear understanding of how IT influences and directs the business strategy – not just for IT operations, but for all digitally-enabled services. In addition to creating an appropriate digital strategy that is aligned to the organisation’s business goals, the strategic leader will possess the knowledge needed for directing, planning, and delivering continual improvements with agility.

n course, focuses on the challenges associated with developing a digital strategy as well as highlighting how to align a digital business strategy with an IT strategy for business success. This course adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

The ITIL 4 Strategic Leader designation is comprised of two main modules:

The ITIL 4 Strategist: Direct, Plan & Improve certification course provides the skills, techniques, and best practices that bring digital and IT strategies to life – including leveraging Agile and Lean ways of working to an organisation’s advantage. (Note: this course is common to the ITIL 4 Strategic Leader as well as the ITIL 4 Managing Professional designations.)

The new ITIL 4 Leader: Digital & IT Strategy certificatioDigital disruption has become a pervasive reality for most organisations. To win at the digital game, IT leaders must rethink their prevailing business models and look to a comprehensive IT and digital strategy that can tackle digital disruption and drive success.

Plus, the ITIL 4 Foundation is a prerequisite for both designation streams.

Are you ready to get started?

Contact us to discuss which options might suit your organisation’s specific needs

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