ITIL® Foundation Course & Examination

The ITIL Foundation Certification introduces the key concepts, definitions and objectives of ITIL and how ITIL processes can improve IT operations. The ITSM HUB offers the ITIL Foundations course as a self-paced online course which is a flexible and cost effective alternative to instructor-led training. The ITIL Foundation certification is a mandatory requirement for all other levels within the ITIL certification scheme


Online Course Features

  • Access to fully accredited ITIL Foundation Course – 18 hours of learning
  • 24/7 availability throughout subscription time (6 months)
  • Online ITIL Foundation Examination
  • Over 300 Pink sample exam questions
  • Two AXELOS sample exams
  • Online access to Pink Elephant’s accredited course workbook
  • Ask-the-Instructor online help via email
  • At-a-glance course progress – an ever-present table of contents provides you with a quick glimpse of your progress
  • Interactive quizzes – provides an immediate assessment and explanation of each question’s response, as well as where in the course material to seek further information
  • Reporting – an especially beneficial feature for organisations with multiple enrolled employees, providing the ability to check attendee progress and view progress reports

Benefits of the self-paced online ITIL Foundation course

  • Cost effective – no travel expenses; learn from your home or office
  • No distractions – learn where you feel most comfortable, where you may not be distracted by others that a classroom setting can bring
  • Time efficient – 24/7 availability so you can learn anytime – allowing you to learn at your own pace
  • Comprehensive – accredited courseware covers all areas of the ITIL Foundation course syllabus
  • Secure – unique sign-on assures that you can track your course progress and sample exam results
  • Available anywhere there is internet access – at home, in the office, on the road.

An online examination voucher is included in all of our ITIL Self-Paced Online courses. This means you can sit your examination from the comfort of home or a quiet space in the office at a time that suits you and your schedule.

Find our exam guidelines here

Exam, Certification & Awards

  • This course prepares participants for the examination leading to the Foundation Certificate In IT Service Management. An online 60-minute, 40 question, multiple-choice exam is administered by an independent examination body. A passing mark of 65% is required to receive your certificate. 
  • 2 ITIL credits
  • You will attain 18 professional development units ( PDUs) for Project Managers
  • You will attain 1.8 Continuing Education Units


There are no mandatory prerequisites. Work experience in IT Services is recommended. You must achieve a passing mark of 65% to receive your certificate.

  • Buy Now
    ITIL® Foundation Course & Examination
    Complete online at your own pace (Self-paced)
    • $595.00 incl. GST