The PinkSCAN and PinkBASELINE process assessment approaches are a proven methodologies for helping IT service organisations and businesses answer the question “Where are we now?”
Process design, documentation, and implementation sounds really easy if you say it fast, but it can be very messy in reality. Sometimes organisations need a hand to move from current state to desired state.
PinkREADY is an IT Service Management (ITSM) project risk identification and mitigation planning service that enables customers to realise the promised benefits of ITIL® projects, avoid unnecessary costs and support organisational change.
PinkATLAS is an online resource centre containing hundreds of items designed to support best practice improvement efforts in the areas of Organisational Change Management, Leadership, Lean Management, IT Governance, Program & Project Management and ITSM-based process, procedure role & metrics templates
Service Integration and Management (SIAM) is an approach for governing and managing the complexity of outsourced multi-vendor service environments. Building upon existing IT service management best practices, SIAM provides guidance on the capabilities and methods for optimising the complex value streams inherent in multi-vendor outsourcing.