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SIAM Advisory and Assistance

Service Integration and Management (SIAM) is an approach for governing and managing the complexity of outsourced multi-vendor service environments.  Building upon existing IT service management best practices, SIAM provides guidance on the capabilities and methods for optimising the complex value streams inherent in multi-vendor outsourcing. The team at The ITSM Hub has been working with …

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Temporary Placement Service – ‘Gap Peer’

If you’re an experienced IT service management professional and are between jobs, or would like to step back from a full-time role, we’d like to hear from you. In addition to the IT service management training and consulting services that we’re known for, we also now offer a short-term placement service:  Gap Peer (and yes, …

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Pink18 – IT Service Management Conference

Adopt, Adapt & Apply! DevOps, Agile, Lean IT, ITIL® & More The conference theme will be covered in over 120+ sessions and 12 tracks to show how you can master the dynamics of today’s business environments by adopting, adapting and applying tried and true best practices. Subjects include: ITSM, ITIL, Lean IT, Agile, Scrum, DevOps, COBIT®, …

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How DevOps Can Redefine Your IT Strategy

Every day, more and more software development is done to keep up with growing demands in the technological sphere. DevOps as a practice has evolved in response to these needs, steadily becoming more popular from its inception in the 2000’s. To understand why DevOps will redefine your tech strategy, you must first understand what DevOps …

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What Is Big Data?

Big Data is not just data that is big. Instead, it is the methodology that is dedicated to analysing, processing and storing larger data sets. This process is used to reveal the patterns, trends and interactions across a set of data, even if they are generally unrelated forms of data. These types of data solutions …

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Who should do ITIL Certification

ITIL Certification is a great foundation that is looked upon highly in the IT Industry. Knowing whether a course is for you is the struggle that most people have, trying to justify whether it will be a worthwhile endeavour with a measured return. We have put together a small list of people that ITIL Certification …

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How ITIL Certification helps in your career

It is never a bad idea to further your knowledge through short courses, allowing you to gain more certifications within your given career. There is an endless amount of benefits that come with doing short courses, from meeting likeminded professionals and making connections to refining skills necessary to advance to your career goal. We have …

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Four Ways to Get Started With Lean IT

Get more efficient and discover new value with Lean IT Lean IT is all about bringing together the creative, development and environment sides of your team together so they can work better, faster and smarter. There’s a strong drive to reduce “waste” where possible and increase the agility of your teams and their ability to focus …

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