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Stay up to date with The ITSM Hub’s latest articles and news.

Upskill, Certify & Network.. Virtually, Anywhere!

We recognise the importance of offering you the ability to be active members of flexible learning options that are accessible. Our team have put together a virtual ITSM training program which means you, your team and colleagues can learn, network and up skill from the comfort of your home! We have all the usual suspects scheduled; ITIL 4 …

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Cyber security

ITSM Hub adds NIST cyber training to program

Press Release: ITSM Hub rolls out NIST Cyber Security Professional program Newest NIST program coincides with Government’s cybersecurity prevention push and helps industry navigate complex landscape Australian-based IT Service Management experts, ITSM Hub, has launched a NIST Cyber Security Professional (NCSP) program – as part of the accredited NIST Cyber Security Framework (NIST-CSF) – that …

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What should I do after ITIL®4 Foundation?

Well done! You are 1 step closer to becoming an ITIL 4 Managing Professional! You have completed your ITIL 4 Foundation course and certification. But what next? Become an ITIL 4 Managing Professional (MP) Why? Not only will you gain the coveted MP designation you will have the practical and technical knowledge to run successful IT …

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Certify in ITIL 4 Foundation, two easy options + $200 discount!

Our team have put together a virtual ITSM training program which means you, your team and colleagues can learn, network and up skill from the comfort of your home! As a special offer we are you offering $200 off. Use promo code; Upskill2020 to redeem this at checkout. But hold on, what training course doesn’t come with lunch! We …

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BRM Coaching, Mentoring, Implementation and Advisory Services

Business Relationship Management (BRM) is increasingly becoming a pivotal practice for ensuring that the strategic value of IT services is realised, with more organisations appointing Business Relationship Managers and establishing BRM practices. The challenges of effectively embedding these new roles and practices are also increasingly acknowledged, with successful usage being hampered by political, structural, cultural, …

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Most Frequently Asked Questions On ITIL 4 Update

ITIL®, the world’s favourite and most popular IT service management best practice framework, was first released in 1989, ITIL was republished in a new format in 2000 as ITIL® v2, updated in 2007 as ITIL® v3 (with a slight refresh in 2011), and here we are in 2018 with ITIL 4, expected to launch for public …

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ITIL®4 – A Holistic View of Service Management

Over the years, no other organisation has been as deeply entrenched and influential in ITIL as Pink Elephant (we don’t call ourselves “the ITIL experts” for nothing!). There is a true thirst in the IT industry for ITIL – which is reflected by the fact that Pink has trained almost 3,000 individuals through the ITIL …

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2019 IT Service Management Trends

Another year is fast coming to a close, seemingly quicker than ever before – perhaps it’s because so many things are changing! Join Pink Elephant VP of Research & Development Troy DuMoulin as he takes you through his experiences and observations that have led him to shortlist 5 trends as the ones to take note …

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